Privacy Policy

Effective Date: May 25, 2018


Imatest LLC (the “Company,”) respects your privacy and is committed to complying with all laws and regulations governing your personal information. This Privacy Policy governs what information the Company collects and what is done with that information, and may be updated from time to time at the Company’s sole discretion.

1. Introduction.

The Company collects information in order to provide better services to all of its customers and users. The information the Company collects, how that information is stored, and how that information is used is further described in this Privacy Policy. This Privacy Policy applies to all the information collected about you by or through the Company’s Website, and (the “Website”). This Privacy Policy does not cover any information collected through any other websites. Please note that the Website may contain links to other websites not controlled or created by the Company. The Company is not responsible for the privacy practices of those sites, and recommends that you review the privacy policies of each website that you visit.


2. The Information Collected by the Company.

Information you provide directly. You are not required to provide information about yourself in order to visit the Website. However, certain website pages request contact information from you, such as when you sign up for the newsletter or beta test group (i.e., “Pilot Program”), or download a free trial. The requested information typically includes information such as your name, company name, email address, phone number, mailing address, global region, and industry. You will also be asked to provide your name, email address, and mailing address when you create a customer account to purchase or register a software license. When purchasing through the Company’s online store, you will be required to enter additional information including address and credit card details for payment.

Information collected automatically. As you use the Website, the Company may collect or obtain certain information about you automatically. This may include:

  • Your browser type and operating system;
  • Your email and Internet Protocol (IP) address;
  • Sites you visited before and after visiting the Website;
  • Date and time of your visit;
  • Web pages and advertisements you view, pointer movements, and clicks within the Website;
  • Unique identifiers for your device, operating system and mobile network including carrier name and phone number and application version number;
  • Information collected through cookies, web beacons, and other technologies;
  • Information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded;
  • Standard server log information; and
  • Project-related data.

If you provide information on behalf of someone else (or someone else provides information on your behalf), the person providing the information must have consent to do so from the person whose information is being provided. “Information” means information that can be used to distinguish or trace your identity, either alone or when combined with other information that is linked or linkable to you. Certain parts of the Company’s services may be offered in conjunction with another company. If you provide information in such cases, both the Company and the other company(ies) may receive the information collected and use the information according to each company’s respective privacy policy and agreement with you.


3. How the Company Uses Your Information.

The Company desires to provide the best services to all its users, and uses your information to deliver these services. Your information will also be used for the following reasons:

Maintain and Improve the Company’s Services. The information you provide is used to ensure the services offered are working as intended, such as troubleshooting issues you report. The Company will also use your information to make improvements to the services offered, and to improve or enhance the Company’s Software’s functionality and support.

Develop New Services. The Company uses the information collected to add to the Company’s general knowledge base in order to help develop new content and services.

Provide Personalized Services. The data provided is linked to your user account to allow the Company to provide you with personalized services. The Company collects, compiles and stores analytical and project-related data to monitor and provide feedback and notifications to you related to the products and services you use. The information will also allow the Company to effectively communicate with you.

Measure Performance. The Company also uses the data for analytics and measurements to understand how its services are used. For example, the Company analyzes data about your visit to the Website to do things like optimize the products and improve our content, marketing and service offerings.

Aggregation. The Company may compile or derive statistical information from your data to be aggregated with the statistical information compiled or derived from other visitors to the Websites or users of the Company’s products. However, such statistical information will be anonymous and non-identifiable to you. The Company aggregates statistical information to better serve its users and to improve the manner in which it conducts business.

Business Transfers. The Company may share your information in connection with a substantial corporate transaction such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

Protect Users. The Company uses the data to help improve the safety and reliability of its Website and to prevent potentially prohibited or illegal activities.

Cookies. The Website uses cookies. A cookie is a small text file placed on your computer that identifies your computer to whomever placed the cookie. The Company uses cookies to help monitor the use of the Website, so that it can better understand what information is most valuable to users. You may have choices about whether cookies and other similar technologies are placed on your computer or mobile device through your internet browser’s blocking features; however, some Website features may not work well if you block the use of cookies.

The Company uses different technologies to process your information for these purposes. It may combine the information among its services and across your devices for the purposes described above. The Company will ask for your consent before using your information for a purpose that is not covered in this Privacy Policy.

The Company will not sell, exchange or transfer your data to any other company or third-party except: (a) with your consent; (b) to provide and perform the services requested; or (c) for legal reasons, such as the disclosure that is required by applicable law, regulation, legal process, an enforceable government request, to enforce any applicable Terms of Use (including investigating potential violations), to detect, prevent and address fraud or security issues, or to protect against harm to users or the general public. The Company may also use third-parties to carry out certain services, such as website management and credit card processing. The Company only shares your data as necessary for these limited purposes.


4. Data Transfers.

The Company may use servers around the world, and your information may be processed outside the country you are located. While data protection laws vary among countries, the Company will apply the same protections described in this policy regardless of where the processing occurs.


5. Your Choices Regarding Your Data.

You can visit and use the Website without directly providing any personal information; however, as described above, some information may automatically be collected or may be requested so you can take advantage of certain features and content. In addition, you must provide personal data in order to register for an account to purchase or register a software license or to make a purchase from the online store.

You have rights concerning your data. These rights include:

Managing, Reviewing and Updating Your Data.

The Company strives to ensure your data is accurate. In the event you become aware of an error or inaccuracy in your data, you may notify the Company at the address and/or email provided below.

You have the right to access your data at any time in order to receive information on how your data is being used and for what purpose.

Exporting, Removing and Deleting Your Data.

You have the right to export a copy of your data if you want to back it up or use it for another service. You also have the right to delete all or any portion of your data by contacting the Company at the address provided below. In some cases, the Company may retain data for a limited period when it is needed for a legitimate business or legal purpose.


6. Privacy by Design.

The Company will store and process your data only as necessary to provide the products and services requested. The Company is committed to continuously protecting your information and works hard to protect your data from unauthorized access, alteration, disclosure, or destruction. Some of the actions and safety measures taken by the Company to protect you include:

  • Using encryption to keep your data private;
  • Reviewing its information collection, storage and processing practices, including physical security measures; and
  • Restricting access to the data to Company employees, authorized resellers and partners who need that information in order to better assist you. Anyone with access is subject to strict confidentiality obligations and may be disciplined or terminated if they do not comply with these obligations.


7. Privacy Protections for Children.

The Website and the Company’s services are intended for adults age 18 or older. Children under the age of 18 are not permitted to use the Website or create an account without parental consent. The Company does not knowingly collect or process the personal data of children under the age of 18.


8. Changes to This Privacy Policy.

The Company may update this Privacy Policy from time to time. The Company will not reduce your rights under this Privacy Policy without your explicit consent. If the Company modifies this Privacy Policy, it will update the “Effective Date” at the top of this page and such changes will be effective upon posting. The Company will also keep prior versions of this Privacy Policy in an archive for your review.


9. Questions.

If you have questions regarding this Privacy Policy, please contact the Company at the email or mailing address below:


Mailing Address:

Imatest LLC
2525 Frontier Ave., Suite B
Boulder, CO 80301