Unknown Error on Software Activation

November 17, 2014
November 13, 2018

Unknown error is caused by blocked access to the computer operating system or network connection.

This may be due to a computer policy on the network that blocks ability for our Licensing service to properly function, or a Internet connection that is blocked or redirected 

  • On the first run of the software when a Trial License activation is attempted
  • On activation or deactivation of the software license.

This can also occur when your system has an inactive Netbios, which our licensing requires to generate an ID for the machine activated.

Possible Resolutions

If All Else Fails

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