Originally licensed on different computer

February 2, 2015
January 7, 2016

This can happen when a hardware change such as:

  • motherboard, network card, or hard disk drive change
  • when a virtual machine image is restored
  • On a mac, switching between native boot camp version of windows, to accessing the boot camp partition through a virtual machine software such as VMware Fusion or Parallels

If you experience this error, please contact support@imatest.com with your software license number, and we can manually reset your activation.

To prevent this error from happening in the future, you should deactivate Imatest prior to making the hardware or VM change, then re-activate the software.

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