With the addition of python routines in Imatest 5.0, several components require a working python installation. When some installation problems occur, the user may encounter the error message:
Undefined variable “py” or class “py.model.Message”.
With the addition of python routines in Imatest 5.0, several components require a working python installation. When some installation problems occur, the user may encounter the error message:
Undefined variable “py” or class “py.model.Message”.
Error Message: Error in extracting CTF file to ‘C:\ProgramData\Imatest\mcr_cache\4.5\Master\mcrCache9.0.1\imates0’. Details: ‘Could not set last modified time: C:/ProgramData/Imatest/mcr_cache/4.5/Master/mcrCache9.0.1/imates0/toolbox/imaq/imaqextern/drivers/win64/genicam/genICam_v2_4/redist/Microsoft_VC80_CRT_x86_x64.msi: Broken pipe
Solution:
A module that formerly worked but now crashes can often be fixed by removing the section for the module in imatest-v2.ini, (or in imatest.ini, multicharts.ini or rescharts.ini prior to Imatest 4.2), as appropriate. Imatest 4.1+ may open an error reporting window when a crash occurs. We recommend sending us the error report before applying the fix.
Note 1: Reinstalling the same build of Imatest rarely solves this type of problem, but downloading and installing the current build of the most recent version your license allows often helps. Go to www.imatest.com/support/download/, select the appropriate release and operating system, then click Download Upgrade. Note 2: rescharts.ini and multicharts.ini were eliminated in Imatest 4.2+. All settings are stored in imatest-v2.ini, which can be opened for editing from the Imatest, Rescharts, or Multicharts windows. imatest-v2.ini is compatible with non-Latin characters (Asian languages). Changes are described in INI file format changes in 4.2. Note 3: To help us prevent similar errors in the future, please send the error report. In most cases an Error reporting window will appear. Follow the instructions, making sure to include your correct email and a brief description of what you were doing. If the Error reporting window fails to appear you can click File, Copy current session, then paste the session into an email to support@imatest.com. If you’ve closed and restarted Imatest since encountering the error, you can click File, Copy last session. |
The INI File Editor is a powerful tool for editing ini (settings) files.
You can often fix a broken (but formerly working) module by selecting the section
corresponding to the module, then clicking . followed by .
Some section names don’t fit the pattern. We are leaving section names unchanged (for now) for backwards compatibility. We apologize for the confusion.
Example: Checkerboard stops working. Press the INI File dropdown menu, then select INI File Editor. Select the [colorcheck] section, then press Delete section, Save, Close. You’ll need to manually restore your old settings in the next run. |
Sometimes the problem is in the image file itself. Matlab has difficulty reading files with bad header data. Look at the command window to see if there are warnings about problems reading the file. You can often fix such problems by “laundering” the file by reading it into an image viewer/editor such as Irfanview (an excellent free program), then saving it with a similar name.
Affects: Version 3.5.1 and below.
The following message appears several times in the DOS window when you try to save data:
Function ‘get_param’ is not implemented in standalone mode.
This is an issue with the MATLAB runtime library. This has no effect on the saved images, and it’s rarely visible since the DOS window remains in the background.
This is fixed